As technology continues to advance, cars are no longer as simple as they used to be. Therefore, auto repair businesses must evolve at the same speed by using shop management system software that will assist in improving your business processes. We are living in an era where customers are not prepared to wait, they know what they want and they want it quickly. You can use technology to your advantage and make the repair process, diagnostics, and the general organization of your business a lot more efficient with state of the art software, here are four reasons why you should use the shop management system to can make your business better.
Simplify repairs and estimates
Time is of the essence in your business, the quicker you can get things done and move on to the next customer, the more money you are going to make. Writing estimates is made a lot simpler with Tekmetric shop management system. It will assist you in fast tracking the entire repair process from diagnostics to estimation. A fast and efficient service is what your customers deserve, and you can give it to them with this dynamic software.
Engage customers
Staying connected with your customers is essential, the process of engagement builds trust and loyalty. Whether liaising with them face to face or over the phone, you should have access to your customers information at the click of a button. The shop management system enables you to store all client details, giving you quick access to information such as vehicle history, and recent repairs. The system also compiles statistical data about your customers such as lifetime spend, most requested service and recent repairs. This software is guaranteed to improve the customer experience.
Get your repair shop in order
No matter how small your business is, you are going to have a lot of material that you need to keep track of. Technician schedules, customer appointments, invoices, prospect lists and much more. Storing this information physically is inefficient and time consuming, and arranging an organized system when you are overloaded with paperwork is overwhelming and unnecessarily expensive. The shop management system is specifically designed to help organize your business in the most effective way possible.
Track the performance of your shop
If you know where you are going wrong, you can make the required improvements. It can be really frustrating when you know that you have a problem but you are not being able to get to the root of it. The best way to achieve your business goals is to measure how you are performing on a daily basis. The shop management system provides you with visibility into sales, overall snapshots of the business, profits, productivity and much more.
This is the most up to date and innovative software for the auto repair shop industry. You might want to jump on the band wagon while you have the opportunity to test drive it FOR FREE! Yes, that’s right, this software is ABSOLUTLY FREE OF CHARGE until the end of 2018! If you wish, you can cancel at the end of the year, there are no obligations, no contracts and no cancelation fee.
